User Privacy and Data Protection
Last Updated: 28 August 2024
At Savabik, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing details when you purchase a service or template from our website.
- Usage Data: Information such as your IP address, browser type, pages visited, and other usage data collected through cookies and similar technologies.
- Communication Data: Records of communication you have with us, including emails, customer service interactions, and inquiries.
2. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Process payments and send purchase confirmations.
- Respond to your inquiries and provide customer support.
- Send you updates, newsletters, and marketing materials (if you have opted in).
- Analyse and improve our website, products, and services.
3. Cookies
Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand your preferences and improve the website’s functionality. You can manage or disable cookies through your browser settings.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party companies that help us provide our services, such as payment processors, hosting services, and email marketing platforms.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect the rights and safety of Savabik and our users.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online service can guarantee absolute security.
6. Your Rights
You have the right to:
- Access and request a copy of the personal information we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data under certain circumstances.
- Withdraw your consent to our data processing practices, where applicable.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us, and we will promptly delete it.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically.
10. Contact Us
Don’t hesitate to contact us if you have any questions or concerns about this privacy policy or how we handle your data.